Avaya Cloud Office
Simplifying your business communications By RingCentral
A Cloud Phone System That Works Where and How You Do
The way you communicate should be able to fit the way you work. With everything you need always handy on any device, in any location, Avaya Cloud Office lets you simplify the way your business communicates. Call, chat, meet, and collaborate no matter where your employees might be. Stay on task and on schedule with file sharing, task management, and virtual team rooms. Bring together 100+ business integrations, like Google Drive and Salesforce, to customize a true cloud unified communications experience. Avaya Cloud Office gives your employees and customers the features and options you want, all in one app.
Your All-in-One Experience, Anywhere
Avaya has an exclusive strategic partnership in place with RingCentral, which will allow customers to leverage the Avaya Cloud Office solution, which is an enterprise-grade cloud-based PBX that will provide customers with the below benefits that have been highlighted as being important factors whilst evaluating solutions:
- Ease of use for both administration and for end users
- Scalable solution for future needs as your business grows
- Flexible solution to meet your specific requirements:
- Provide Avaya handsets free of charge (where required)
Avaya Cloud Office is a 100% cloud-hosted solution tailored for medium to large enterprises who are migrating away from on-premise telephony towards the cloud. More flexible and cost-effective than legacy on-premises systems, Avaya empowers today’s mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device.
- 24/7 support
- Call recording (on demand)
- Audio conference bridge up to 999 participants
- Video conferencing (up to 100 participants)
- Extensive reporting from performance reports, meetings usage to QoS reports
Avaya Cloud Office Overview
Simplify system management and reduce communication costs
- Manage all offices and users with a single easy-to-use interface from anywhere, including mobile devices
- Enjoy complete administrative control, self-service capabilities for users, and reduced dependence on service providers
- Get quick, simple, streamlined system setup and user activation
- Scale easily as your business grows
- Simple per-user pricing, no separate maintenance and support contracts
- Low total cost of ownership (TCO) and savings on capital expenditure (capex).
Industry-leading customer care
- Get up to speed quickly with our private and personalised onboarding training program.
- A dedicated project manager for your entire on-boarding experience.
- 24/7 technical and customer support 365 days a year
- Comprehensive self-service support portal and knowledge base.
Privacy and commitment are integral to our work
We know security and privacy are top of mind for our customers, and that’s why they’re a priority for us too. You can trust RingCentral to provide transparent, up-to-date information on network operations, security, privacy, and compliance.
Seven layers of security
RingCentral’s robust seven-tiered approach to risk management builds security into every layer of your communication architecture. These include the physical, network, host, data, application, and business processes, as well as the enterprise level of your organisation. Enterprise-grade reliability, guaranteed quality of service, and security with best-in-cIass encryption standards.
A reputation for quality
RingCentral is the world’s leading cloud communications provider, trusted by businesses around the globe and celebrated within our industry.
Empower your business with the world’s leading cloud communications solution
One intuitive platform. Endless possibilities. Drive team productivity with voice, video and team messaging software. Empower your workforce with a cloud communications solution they can access anywhere in the world. Set up high-definition video meetings between up to 500 users, in one click. Deliver tailored customer experiences on any channel with the Collaborative Contact Centre, Engage Voice and Engage Digital solutions. Activate offices and reach out to customers and team members on the other side of the world in seconds. Do this and more, at anytime, anywhere, on any device.
Best of all, the whole suite takes weeks, not months, to set up. All you need is an internet connection – we’ll do the rest.
One solution, limitless capabilities
From click-to-dial functionality to one-click video conferencing, every employee can access the same must-have digital tools through a unified platform that works seamlessly across office sites and mobile devices.
cloud, bypassing the public internet to achieve lower latency, improved security and increased network availability.
Consolidate communication costs
Reduce your total cost of ownership by eliminating multiple vendors. By switching to one vendor with all-inclusive monthly pricing, you can save 30 per cent or more on communications costs – and lock in more predictable expenses. You can forget about the costs of connecting your infrastructure to local telcos, integrating third-party add-on services like video conferencing and navigating multi-site complexities. We’ve got it all covered.
