Business Communications, IT & Security — All Under One Roof
PlanetComms provides business phone systems, unified communications, contact centre solutions, AI UCaaS, cybersecurity, and IT and network infrastructure for Australian businesses of every size, from single-site offices to multi-branch enterprises. The sections below break down each category so you can quickly find the right fit for your business, and a tailored quote is available on request.
Business Phone Systems Built for Reliability
PlanetComms delivers cloud-hosted and on-premise VoIP phone systems designed for clarity, uptime, and easy scaling as your business grows.
- Crystal-clear VoIP calling with Australian carrier-grade reliability
- Scales from single office to multi-site deployments
- Mobile and desktop apps for remote and hybrid teams
- Simple porting of existing numbers with minimal downtime
Unified Communications & AI UCaaS for Smarter Collaboration
Unified communications bring calling, messaging, video, and file sharing into one platform so your team stays connected wherever they work. PlanetComms' AI UCaaS layer adds intelligent call routing, transcription, and analytics on top.
- One platform for voice, video, chat, and file sharing
- AI-powered call summaries and transcription
- Smart routing that gets calls to the right person faster
- Works across desktop, mobile, and desk phones
Contact Centre Solutions That Handle Real Call Volume
PlanetComms' contact centre solutions give support and sales teams the tools to manage high call volumes, track performance, and improve customer response times, suited to businesses running dedicated service or sales desks.
- Inbound support queues with skills-based routing
- Outbound sales and collections campaigns
- Real-time queue and agent performance dashboards
- Integrates with CRM and helpdesk platforms
Cybersecurity & IT Infrastructure to Keep Your Business Running
PlanetComms secures and manages the network and IT foundation businesses rely on — firewalls, endpoint protection, monitoring, and data communications links — so systems stay online and protected against threats.
- Managed firewalls and endpoint security
- 24/7 network monitoring and threat detection
- Business-grade internet and data links
- IT infrastructure design, setup, and support
NBN, Fibre & Mobile Services
Fast, reliable connectivity to keep your phones, cloud apps and team online, with local support from PlanetComms.
Business NBN
Business-grade NBN plans with priority support and speeds to suit your office, from small teams to busy multi-user sites.
Dedicated Fibre
Symmetrical, high-capacity fibre links with strong uptime commitments for businesses that depend on voice, cloud and data.
Business Mobile
Flexible mobile plans and data for your team, with simple billing and options that pair with your business phone system.
Which Solution Fits Your Business?
Small Office (1–10 staff)
Best fit for single-location teams needing reliable calling. Includes cloud phone system, mobile app, and basic call routing.
Best fit for businesses with more than one location or remote staff. Includes unified communications, AI UCaaS features, and managed network security.
Best fit for businesses running dedicated support or sales desks or high call volumes. Includes a full contact centre solution, advanced analytics, and dedicated IT infrastructure and cybersecurity management.
Not sure where you fit? Our team can assess your current setup and recommend the right mix — at no cost.
Ready for a Tailored Communications Plan?
Talk to PlanetComms about your business size, call volume, and security needs, and get a quote built around your specific setup — no generic packages.
