NEC
Communication Platforms
NEC Phone Solutions in Sydney
NEC offers on-premise and cloud-based solutions to suit businesses of all shapes & sizes.In today’s dynamic business environment, flexibility and agility are keys for success. That means providing your workforce with a new generation of communication tools that let them collaborate and respond to daily business demands, even when they’re on the road or working remotely.
The
NEC UNIVERGE SV9000 Series Communications Solutions delivers new communication technology that will let you deliver a best-practice experience when it comes to customer service, supplier communication and team collaboration.
The NEC UNIVERGE SV9000 series helps you:
- Respond to customer requests promptly and efficiently, from any locationEmpower your workforce with smart communications and collaboration tools
- Support a range of mobile devices and applications that improve business efficiency and lower costs.
For businesses seeking a cloud-based solution, NEC Cloud Collaboration is an easy-to-use enterprise-grade collaboration solution delivered as a service. The solution enables your workers to collaborate from anywhere, anytime on almost any device. You only pay for the services you use, as a flexible and scalable per-month, per user subscription service – a shift from capital to operating expenditure.
SL2100: Enterprise quality Unified Communications at a small business price tag
The way we do business and the way we communicate is changing rapidly. Mobility has become the norm. Customer expectations have soared and budgets have shrunk.
The SL2100 galvanizes your team. In turn, it creates a positive customer experience that generates repeat business.
It’s highly cost effective because there’s more built-in. With VoIP capabilities, it puts Unified Communications within reach of small businesses or it can be used as resilient TDM solution with future-proof upgrade potential. It also presents considerable savings and functionality over and above alternative hosted solutions.
Your business can’t afford downtime and nor can your communications. The SL2100 provides a reliable, ‘always on’ solution.
There’s less hardware, less licenses and less maintenance to worry about.
- The perfect communications platform for small business.
- Packed with flexible / in-built features to keep your business competitive.
- Built for a modern generation - Softphones, mobile clients, web based conferencing.
- Total control over how you interact with your customers.
- Route calls to the right employee, mobile extensions and unified messaging.
- Beautiful, high quality handsets built to last in even the harshest environments.
- A secure, always up-to-date platform with fraud protection capabilities.
With the advent of all the communications technologies in the market, customers expect to be able to reach someone at a business to get immediate answers and information - without having to leave a message. To assist in maintaining a positive customer experience and a high level of service, businesses today need to have workforces that are available and ‘on-demand’ from any location. A great customer experience usually generates repeat business.
With NEC’s SL2100, you can ensure that your team stays connected through its wide-range of communication tools that accommodate flexible workspaces and allow free roaming wherever they are.
Work Smarter – Applications to increase efficiency
NEC’s SL2100’s InUC delivers to you an integrated unified communications (UC) solution that enhances your organization’s productivity and collaboration. This productivity-boosting solution offers you key functions that deliver excellent business benefits.With InUC’s intuitive web-based client, it enables full call control from your PC screen. It offers a quick and easy way to manage calls and look up contacts. It also provides video conferencing, collaboration, document sharing, presence and instant messaging which allows you to stay connected and productive from any location.
Remote/home office workers
Users can enjoy a complete phone user experience from their home office plus greater working flexibility. Individual andbusiness benefits include the cost and time savings of travel and even the associated costs of workspace. IP Desktop handsets provide access to system features from the home, e.g. contacts directory, call transfer and more.
Stay connected while on the move
With Mobile Extension, you can take your office number with you when you’re on the move. It provides you access to system features such as caller ID, call transfer and voicemail and it really is like being in the office, whether you’re traveling or sitting in traffic.
- Company specialists can now be empowered to maintain high service standards when out of the office since they remain reachable via a single number from any location.
- Salespeople can use Mobile Extension to ensure that even when they’re on the road, they never miss a call which could lead to a lucrative business opportunity.
- With DECT handsets for wireless voice communications, you can keep in-touch with customers and colleagues from any in-building location.
On the road
Use your existing Smartphone as a system extension complete with call control. Save on mobile call costs and remain reachable on a single number. With the Smartphone SIP App, simply connect to the SL2100 via Wi-Fi or across your Mobile Data Network (3G/4G). If the smartphone is not connected due to lack of Network, the SL2100 can provide roaming by routing calls to your GSM number.
- Save on mobile costs – lower call costs and maximize on existing investments
- Enable Single Number Reach
In the office
Feel free to roam around your office while staying connected and reachable. The SL2100’s digital and IP mobile handsets enable you to take most of the features and functionality of your desktop phone with you as you take care of business from different locations throughout your building. You also have the options to manually Login/Out of any IP desktop phone to use as your own extension and use wireless headset adapters for hands-free operation.
Built-in features include:
- VoIP Enabled
- Voicemail
- Music on Hold
- Mobility / Remote Worker Support
- Auto Attendant
- Audio Conferencing
- Video Conferencing & Collaboration (license required)
- Call Recording
- Web RTC (Real-Time Communications)
Personalization is important to the creation of motivated personnel
Running your business on an outdated system or forcing employees to use old devices that are ill equipped to handle their multi-faceted communications needs is bad for business.To facilitate smarter work environments, NEC has developed the next generation of desktop telephones.
Call from your desk phone
NEC’s innovative desktop endpoint design is intended to deliver maximum deployment flexibility. A wide range of choices allow for multiple combinations that fit any and all business niches or personalization requirements.
Reasons to choose SL2100 Telephones
- Wide-Range of Choices – choose from IP or digital, 12 to 32 keys or self-labeling, or digital and IP cordless mobile handsets
- Customizable function keys – can be adapted to the exact individual requirements of your business
- User-friendly interface – little or no staff training required
- Gigabit built-in – eliminates the need of having to buy an adapter, even on self-labeling telephones (Not available on all models)
- Wireless headset adapter – allows easy connection to Plantronics’ wireless headsets
Personal, system and corporate directories
SL2100 Desktop Telephones come with corporate directory functionality along with access to personal and system directories as well. Users can quickly access these directories to easily reach the people they need. There’s no need to waste time looking up phone numbers. Each entry in the directory is searchable, and a call can be placed from the searched entry.
Easy-to-use, intuitive interfaces
NEC’s desktop telephone interfaces are designed to improve the overall user experience, while remaining intuitive – with no extensive training needed. Global icons indicate status at-aglance, including notification of new voice or instant messages, missed calls, the telephone user’s current presence status, and the device’s current data protection mode.
Unique customizable business telephones
Our wide range of SL2100 Desktop Telephones are like no other. Their customizable construction means you can change the design for exact business requirements. Whether your employees need just a basic single line telephone or one with a 60-line console attached, NEC offers telephones to fit everyone’s needs.
SL1100: Enable your employees to be more efficient and productive, regardless of their location
The SL1100 is a cost effective and powerful communications solution specifically designed with the small business in mind.
The SL1100 can make your employees more reachable, more responsive and more productive through smart features along with rich functionality expected of much larger systems, while not requiring your business to deploy expensive data equipment that you otherwise don’t need.
NEC SL1100 at a glance
- Cost effective for small businesses with a competitive starting price and a low cost terminal range
- With the option to choose from multiple carrier interfaces including SIP, the SL1100 lets you take advantage of VoIP technology to reduce your call costs.
- Built in Auto Attendant and voicemail at no extra cost, ideal for small companies with limited budgets.
- Use your mobile to stay contactable on your office number, from anywhere with single number reachability.
- Unique features built into the system including door phone /door striker and an interface to on-premise alarm system.
- Easily scales up or down as your business requirements change to a maximum of 64 handsets.
With more than 40 years’ experience in delivering successful communications for Australian organisations large and small the SL1100 builds on NEC’s strong heritage in voice and collaboration to deliver a reliable and feature rich communications solution specifically for small businesses.
Features:
- Expandable to a maximum of 64 extensions
- PSTN, Basic Rate ISDN, Primary Rate ISDN and SIP trunks
- Digital/Analogue/IP extensions
- Interface to an on-premise alarm system
- Door phone/door striker to open the door to your business
- Automated Attendant allows incoming calls to be directed to their destination without human assistance
- Voicemail with email notification
- Dial-in 16 party conference bridge
- Ring groups allows you to associate extensions to a group of telephones
- Music on hold and background music
- Mobile extension
- Built in Hotel/Motel features12 or 24 key terminals with headset connection and a choice of colour black or white
- Simple installation
Benefits:
Lowers your costs - competitive starting price and a low cost terminal range plus the option to choose from multiple carrier interfaces including SIP, the SL1100 lets you take advantage of VoIP technology to reduce your call costs.
Increases your productivity – time saving and intuitive handset features that the whole team can use, without the need for training including shortcuts that speed up working processes. Built in Auto attendant routes calls automatically to the right person without the need for receptionist intervention enabling a more efficient and responsive level of customer service.
Flexibility for mobile employees – Use an IP phone or mobile extension in a remote or home office location to communicate with colleagues with the same ease as if you were in the office.
Remain reachable on the road – carry your office number with you using mobile extension and access your voicemail messages from your desktop or mobile phones and even email inbox, ensuring you never miss an important call.
Improved customer service – mobility solutions for quicker customer responses from wherever you are along with Caller ID to help you identify and offer personalised service to the caller.
Reach crucial business decisions faster – built in conference bridge provides a convenient option for arranging meetings with up to 16 people.
Scalable solution that can expand and grow with your business – with the option to add extras when you need them and easily scale the system up or down as your business requirements change to a maximum of 64 handsets.
Intuitive features that the whole team can use, without the need for training. Desktop phones include shortcuts that speed up working processes and empower your team to become more productive.
NEC SL1100 Digital Handsets
- 12 or 24 key versions available
- Choice of colour black or white
- Backlit keypad and display
- Adjustable angle
- Programmable keys with LEDs4 feature keys and navigation keys
- Headset port
- Full duplex speakerphone20 number personal directory1000 number system/group directory
- Built-in wall mount kit
- Dual-colour call indicator lamp
- 8 Selectable ring tones
- Energy saving sleep mode
NEC SL1100 Digital Handsets
- 12 or 24 key versions available
- Choice of colour black or white
- Backlit keypad and display
- Adjustable angle
- Programmable keys with LEDs4 feature keys and navigation keys
- Headset port
- Full duplex speakerphone20 number personal directory1000 number system/group directory
- Built-in wall mount kit
- Dual-colour call indicator lamp
- 8 Selectable ring tones
- Energy saving sleep mode
NEC SL1100 IP Handset
- 24 key handset
- Choice of colour black or white
- Backlit keypad and display
- Adjustable angle
- Programmable keys with LEDs4 feature keys and navigation keys
- Headset port
- B Ethernet Ports (LAN & PC)Headset port
- Full duplex speakerphone20 number personal directory1000 number system/group directory
- Tri-colour call indicator lamp
- Remote/home office functionality
NEC DT430 Digital Handset
- 24 key handset
- Choice of colour black or white
- Backlit keypad
- Adjustable angle
- Programmable keys with LEDs
- 4 feature keys and navigation keys
- Headset port
- Full duplex speakerphone
- 20 number personal directory
- 1,000 number system/group directory
- Tri-colour call indicator lamp
SV9100: From small businesses to ones with up to almost a thousand employees,
the NEC UNIVERGE SV9100 will scale to meet your needs
Competitive businesses come in all sizes and successful businesses always have one thing in common: great teamwork. In the age of increasingly disparate working locations and job complexity, communications play a crucial part in every organisation’s success.
NEC’s UNIVERGE SV9100 is the unified communications (UC) solution of choice for small and medium businesses (SMBs) who don’t want to be left behind. Designed to fit to your unique needs, the platform is a powerful communications solution that provides SMBs with the efficient, easy-to-deploy, mobile technology that they require.
Reliable and adaptable, the UNIVERGE SV9100 is built on cutting-edge technology that supports voice, video, unified communications and collaboration, unified messaging, and mobility out-of-the-box, all the while remaining easy to manage.
The solution provides the communications features Australian small to medium businesses demand, including:
- A seamless mix of IP and Traditional phone services.
- Embedded video and audio conferencing.
- Enhanced UC and mobility features.
- Lower carriage costs with SIP trunks.
- A rack mountable chassis that can incorporate telephony, networking, server and gateway hardware. There is also the alternative of a floor or wall mountable chassis (9.5” / 24.1cm).
- The capability to mesh up to 50 systems into a single image communication platform.System capacity up to 1,296 ports.
Features:
A platform that grows with your business
NEC understands the challenges faced by businesses today. We have tailored our communications solutions to give you the business agility to meet these challenges, make decisions, and deliver your products and services efficiently. Your employees can work when and where the need to without compromise and you can be assured that as your business changes your technology will adapt and grow with you.Scales with you - One chassis delivers up to 80 traditional phones or nearly 900 IP phones.
Need more? - Chain up to 4 chassis in a stack. You now have a system capable of nearly 400 traditional phones.
Still need more? - Link multiple stacks on the same site or spread across the globe - up to a maximum of 50 stacks.
Easy to manage - The SV9100 offers centralised management of your phone and enterprise communications system. Moves, adds and changes of SV9100 phones are quick and easy, via intuitive, easy to use, web-based management tools. Simply plug any phone into any jack wherever it’s needed.
Features at a glance:
- Future-proof Unified Communications solution for the multi-gen workforce.
- Embedded unified communications client with directory, presence and IM.
- A seamless mix of IP and traditional phone services.
- Broad range of mobility applications / devices.Embedded video and audio conferencing.
- A fully integrated Unified Messaging solution.
- Comprehensive contact centre suite.
- Simplified user licensing with a low TCO.
- Wide range of end-points.
- Lower carriage costs with SIP trunks.
- Safeguards your investment.
- Delivers on NEC’s green initiatives.
- A rack mountable chassis that can incorporate telephony, networking, server and gateway hardware. There is also the alternative of a floor or wall mountable chassis (9.5” / 24.1cm).
- The capability to mesh up to 50 systems into a single image communication platform.
- System capacity up to 1,296 ports.
Benefits:
Improving the way you work
Your people don’t just want to talk, they want to collaborate. A Unified Communications solution allows your staff to join collaborative communities where they can work together on projects, sharing thoughts and ideas, in real time - regardless of location.
Mobile staff
In-built mobility keeps customers and sales people connected via a single published phone number - from any location on any device. WLAN and DECT mobile handsets allow employees to stay in touch anywhere in the office, making them more responsive to customer needs.
Security
The IP video door-phone functionality enables audio and visual monitoring of entrances which increases facility security.
IT Manager
The centralised management functionality allows IT personnel to connect to the network locally or remotely. Enables staff to easily maintain all communication servers on the network from a single location.
Customer interaction
The Auto-Attendant feature plays a greeting to all callers and ensures that they are routed to the correct department/person.
Receptionist
The NEC UC Suite provides receptionists with a pop-up window that displays caller information and enables them to answer calls, see colleague’s availability, transfer, park or take a message with a simple mouse click or a drag-and-drop.
Contact Centre
The UNIVERGE SV9100 Contact Centre provides a detailed view of call activity of all agents – statistics can be used to reduce abandoned calls and follow up on missed calls. Callers are kept informed with periodic announcements.
Office worker
The conference feature allows employees to effortlessly set up a virtual meeting for colleagues on short notice, wherever they are, enabling faster business decision making, as well as reducing travel time and expenses.
Remote / home worker
UC Suite enables employees to use either their desktop phone or softphone at a remote or home office location to communicate with colleagues with the same ease as if they were in the office.