Accorde
powerful, scalable technology solutions
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What is Accorde - Accorde is an on-demand suite of secure and efficient communication infrastructure services, ranging from cloud telephony through to security for your connections.
AccordeMe is a pay per user, hybrid solution that provides an on-prem PABX combined with cloud-based technologies enabling the benefits of ‘go anywhere’ telephony. Users can either use a traditional desktop handset, their laptop or their smartphone/tablet as their ‘office phone’, wherever they are.per user, hybrid solution that provides an on-prem PABX combined with cloud-based technologies enabling the benefits of ‘go anywhere’ telephony. Users can either use a traditional desktop handset, their laptop or their smartphone/tablet as their ‘office phone’, wherever they are.
AccordeUC - Designed to deliver optimal business outcomes quickly, more reliably and more economically, AccordeUC is the ideal cloud hosted telephony solution for organisations requiring enterprise functionality combined with the added benefit of seamless integration with the Microsoft Office Suite (Teams, Outlook, Exchange, Azure AD) plus most Enterprise CRM’s.
AccordeUC also enables your team to work from anywhere with their smartphone configured as the single point of contact for both incoming & office calls, alleviating the need for a desk phone.
AccordeMe
DYNAMIC HYBRID TELEPHONY
AccordeMe
is a pay per user, hybrid solution that provides an on-prem PABX combined with cloud-based technologies enabling the benefits of ‘go anywhere’ telephony. Users can either use a traditional desktop handset, their laptop or their smartphone/tablet as their ‘office phone’, wherever they are.
AccordeMe
facilitates flawless adoption of the post Covid-19 ‘hybrid workplace’ by empowering users to work from anywhere with their device of choice configured as the single point of contact for both incoming & outgoing office calls, alleviating the need for a desk phone.
Freedom of choice
AccordeMe offers organisations flexibility of on-prem and on-the-go telephony delivered via a consumption-based model, enabling usage to be scaled up or down as needs change.
Seamless installation and support
We do the setup so users can hit the ground running. Our team of voice technicians will visit your customer and conduct a site survey prior to installation. Once installed, our dedicated Australian based help-desk is available to users.
Transparent pricing
All hardware is included in the monthly service charge with no upfront CAPEX payments required.
INCLUSIONS
- Handset and/ or softphone options
- Voicemail
- Video conferencing and instant messaging
- Auto Attendant
- Helpdesk access
- Pay per user, per month
- 24 month contract
ACCORDE
SOFTPHONE APP FEATURES
Available on desktop, mobile and tabletlist
Provides access the corporate telephony network and the ability to receive calls remotely
Available using Microsoft Windows, Apple Mac iOS and Android
Enables use of the office desk phone on a computer, smartphone or tablet
Receive all deskphone calls, messages, and voicemail directly to your smart phone
Suitable for business users and contact centre agents
AccordeUC
FEATURE RICH CLOUD HOSTED TELEPHONY
AccordeUC enables you to adapt to rapidly changing communications needs with on-demand services for voice, collaboration, mobility, contact centre and application management.
Designed to deliver optimal business outcomes quickly, more reliably and more economically,
AccordeUC
is the ideal cloud hosted telephony solution for organisations requiring enterprise functionality combined with the added benefit of seamless integration with the Microsoft Office Suite (Teams, Outlook, Exchange, Azure AD) plus most Enterprise CRM’s.
AccordeUC also enables your team to work from anywhere with their smartphone configured as the single point of contact for both incoming & outgoing office calls, alleviating the need for a desk phone.
TAILORED TO YOUR NEEDS
AccordeUC is designed around your needs. Enjoy a unique range of feature designed to future proof your business and address your collaboration needs today.
Rapid deployment
Setup and support performed remotely. Handsets (if required) are pre-configured and shipped directly your site for immediate plug-and-play.
Onshore Data Centre
All infrastructure is hosted in the Accorde private cloud located in dual sites in Australia.
Local Support
All support is onshore and Accorde provides a national footprint for onsite engineers.
KEY FEATURES
- Handset and/ or softphone options
- Voicemail
- Audio Conferencing
- Video Conferencing
- Instant Messaging
- Auto Attendant
- Call recording
- Self-care portal for basic changes
- Helpdesk access
- Contact Centre
- MS Teams Integration
- Carrier Agnostic
ACCORDE
SOFTPHONE APP FEATURES
Available on desktop, mobile and tabletlist
Provides access the corporate telephony network and the ability to receive calls remotely
Available using Microsoft Windows, Apple Mac iOS and Android
Enables use of the office desk phone on a computer, smartphone or tablet
Receive all deskphone calls, messages, and voicemail directly to your smart phone
Suitable for business users and contact centre agents
AccordeSecure
FULLY MANAGED FIREWALL
AccordeSecure provides a fully managed and maintained firewall solution, ideal for small to medium businesses. Hardware is rented for the term of the contract with physical devices configured and deployed onsite and remotely managed as part of the service. Designed for organisations with a minimal risk profile requiring basic security protection, AccordeSecure:
- Identifies thousands of applications inside network traffic for deep inspection
- and granular policy enforcement
- Protects against malware, exploits, and malicious websites in both encrypted
- and non-encrypted traffic
- Prevent and detect against known and unknown attacks using continuous
- threat intelligence
Accorde SecureVoice+ adds an additional layer of security protection for customers including: AccordeSecure+ adds an additional layer of comprehensive security protection for customers including:
Intrusion Protection
Automated IPS updates provides latest defences against network intrusions by detecting and blocking threats before they reach an organisations network devices.
Antivirus
Delivers automated updates that protect against the latest viruses, spyware and other content level threats.
Web Filtering
Block and monitor web activities to assist customers with government regulations and enforcement of corporate internet usage policies.
AccordeSecure
Fully maintained Firewall solution
Summary reporting via email
Up to 10 basic configuration changes per year
Hardware maintenance
Basic layer 3/ layer 4 firewalling
DHCP Server
Fully monitored
8x5x4 help desk
Configuration backup
Stateful firewall policies
Application visibility
Client based remote access via SSL
AccordeSecure+
Standard features+
Intrusion Protection
Antivirus
Web Filtering
AccordeSV
FULLY MANAGED FIREWALL WITH 4G BACKUP/ FAILOVER
A full managed firewall solution with 4G backup/ failover, purpose built to enable you to manage your data firewall internally whilst keeping your voice-internet connection separate. Specifically designed to provide security and backup for Internet based voice connections, ensuring that the critical voice support is offered an alternate route in case of failure and that the primary connection is secured at all times.
AccordeSV
seamlessly segregates and identifies traffic types allowing the specific critical traffic to transit the backup path.
In addition, the service can also be extended to an any internet delivered service such as SaaS, enabling backup over a 4G connection to the required infrastructure and providing a high functioning firewall to your Internet connection.text
Accorde SecureVoice+ adds an additional layer of security protection for customers including:
Intrusion Protection
Automated IPS updates provides latest defences against network intrusions by detecting and blocking threats before they reach an organisations network devices.
Antivirus
Delivers automated updates that protect against the latest viruses, spyware and other content level threats.
Web Filtering
Block and monitor web activities to assist customers with government regulations and enforcement of corporate internet usage policies.
AccordeSV
Fully maintained Firewall solution
Summary reporting via email
Up to 10 basic configuration changes per year
Hardware maintenance
Basic layer 3/ layer 4 firewalling
DHCP Server
Fully monitored
8x5x4 help desk
Configuration backup
Stateful firewall policies
Application visibility
GSM Voice Backup
AccordeSV+
All the features of AccordeSV plus
Intrusion Protection
Antivirus
Web Filtering
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