Unified Communications Platform

Designed from the ground up to streamline the work of administrators and end users alike, the built-in unified communications (UC) capabilities of ShoreTel's VoIP phone system are transforming the way people work.  By integrating communication tasks currently performed with separate tools, such as video conferencing, IM and online collaboration, ShoreTel's brilliantly simple solution helps boost productivity and reduce costs.

Built to leverage the power of the Web.

Thanks to its ingenious purpose-built IP architecture, your ShoreTel VoIP phone system scales and grows across as many sites, or as many continents, as you need. From ShoreTel Director, a single browser-based interface, IT staff can manage the entire IP phone system with plug-and-play ease. And as an open system, it can integrate with your current business applications, enabling you to get more out of your most valuable assets: people and information.

 

End users don't just get new phones on their desks: they get a brilliantly simple new way to work with ShoreTel Call Manager, an intuitive application designed to streamline communication management. Not in the office? No problem. A ShoreTel IP phone system allows users to use desktop phones, mobile phones, or any phone connected to the public phone network as if it were their own extension, enabling them to work when, where, and how they want.

99.999% availability for 100% peace of mind.

The ShoreTel distributed architecture is incorporated into a unique appliance-based platform with no single point of failure: each switch and site functions as an independent call processor. In the event of wide area network (WAN) failure, the phone system continues to place and receive calls on the Public Switched Telephone Network (PSTN).

The lowest TCO in the industry.

Our total cost of ownership (TCO) analysis tool can show you why ShoreTel VoIP phone systems offer the lowest TCO in the industry. Many customers report a return of investment within a year. Over the long term, ShoreTel IP phone systems help reduce costs company-wide by streamlining business processes, putting critical information within reach, and eliminating both missed calls and the need for expensive third-party conference services.