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IP Office Productivity Products   

IP Office Productivity Products provide small businesses with the tools and capabilities employees need to collaborate easily, stay accessible and responsive to customers, and be productive. With solutions for power users, mobile workers, remote teleworkers, receptionists, and customer service agents and supervisors, Avaya delivers tools to drive a more efficient and effective workforce.

  • IP Office Power User
  • IP Office Mobile Worker
  • IP Office Teleworker
  • IP Office Receptionist
IP Office Power User

Executives and other key managers in small businesses need to be fully accessible to customers and employees, but they also need to tightly control their valuable time. This solution allows users to receive all their messages—voice, email, and fax—in a single inbox, host conference calls on the fly, eliminate calling costs while traveling internationally, and have calls ring simultaneously on both mobile and desk phones—with full communications capabilities from either device.

IP Office Mobile Worker

Designed for employees who work using primarily their mobile phones, this solution offers features to help them stay connected from anywhere. With one-number access, users receive calls ringing simultaneously at their desks and mobile phones, and have full control of transfer, conferencing, and more on either device. Users can listen and reply to email messages read over the phone, so they can receive critical messages at virtually any location. With wireless IP phones, users can roam the company campus without missing a call.

IP Office Office Worker
 
This solution gives teleworkers—employees who work remotely full-time—the same communications capabilities as their office-based colleagues. Users connect their phones to the company’s phone system via a virtual private network. This keeps teleworkers fully accessible to their colleagues and customers, with full call-handling capabilities, conferencing, corporate directory support, and more.
 
IP Office Receptionist
 
This solution helps receptionists manage high volumes of phone calls from their PCs. A list of incoming calls and call status displays on the PC screen. Caller ID shows who’s calling before calls are answered. And, operators see everyone’s phone status—busy, on the phone, away from the desk—so calls can be routed and managed quickly and accurately.
 
Features
 
Deliver targeted functionality
 
Workers get the right tools to do their jobs more effectively, without extraneous software or functionality.
 
Keep workers productive anywhere
 
Whether your people work from their desks, from their homes, or on the road, IP Office keeps employees connected and productive, with full access to the people and resources they need.
 
Improve customer service
 
From the moment the receptionist picks up the phone, to the final sale or problem resolution, customers get fast service from well-connected employees.
 
 
 
 
 
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